I booked Turkish Airlines flight TK2193 and paid extra for a seat with additional legroom, as I am tall and needed the comfort. Despite choosing the most expensive option for seating, they arbitrarily moved me to a cramped seat in the back rows without providing any explanation.
This is completely unacceptable and shows a lack of respect for paying customers. I demand a full refund for the extra legroom seat I purchased. Turkish Airlines should not treat passengers this way, especially after charging extra for specific services. Please address this issue immediately and ensure such incidents don’t happen again. Customers deserve better treatment and transparency in such situations.
Although I made extra seat selections on the flight I purchased from Turkish Airlines, the company changed the aircraft on the last day to accommodate more passengers and completely disregarded the extras that we, as passengers, had paid for and were supposed to benefit from—without offering any ref...
It's been a month and I still haven't received my refund from Turkish Airlines! I purchased extra legroom seats because my husband is tall. When we boarded the flight, there was another row of seats in front of us! We informed the flight attendant, who called ground services five times, but no one c...
On August 1, 2023, my Turkish Airlines flight TK-7391 from Sirnak to Istanbul, scheduled for 15:10, was delayed by an hour. The delay was attributed to an aircraft malfunction, and we were informed that another plane was being redirected. When booking my ticket, I paid extra for seat 14A with additi...
Being a tall person, it's a constant challenge for me to find seats that are comfortable. That's why I always opt for front row seats, as they provide the extra legroom I need. Unfortunately, Turkish Airlines consistently denies me the opportunity to reserve these seats, even when I search for fligh...
Hello everyone, I bought a ticket from Turkish Airlines and paid an extra ₺150 for a window seat. However, when I went to check in on the day of the flight, I saw that Turkish Airlines had moved me to a middle seat and removed me from the window seat I had paid for. The ₺150 I paid was not even visi...
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