On 05.11.2023, my flight with Turkish Airlines from Antalya Airport to London Heathrow via Istanbul was first delayed. Later, at London Heathrow Airport, I had to retrieve my luggage on 09.11.2023, which was supposed to be delivered on 05.11.2023, through my own efforts. I had traveled to London for business meetings and to finalize commercial deals, and all my presentation notes and documents were in my luggage. Because of Turkish Airlines, I couldn't attend any of my meetings, causing harm to both my company and my career. The most disheartening part was that despite leaving my phone number and email address with their support line, the company never contacted me. I only managed to find my luggage on the day of my departure and retrieved it from the airport just hours before my return flight. For four days, I postponed my meetings, hoping my luggage would be delivered to my hotel, but it never was. I am very curious about how they will compensate for the financial and emotional damages I have suffered.
On August 18, 2023, I traveled with Turkish Airlines from Toronto to Istanbul to Antalya. Despite checking in three suitcases, I received only two. A report was filed at Antalya airport. I was informed that I needed to follow up with Antalya Airport within five days, and if no resolution was found, ...
During my international flight with Turkish Airlines, our luggage was lost and was not delivered to us throughout the trip. Since December 15, 2023, despite calling Turkish Airlines' call center and relevant teams at the general directorate, I keep receiving feedback like 'Your request is being revi...
Turkish Airlines is causing distress due to delays in international flights, ignoring, and not responding! I had purchased a ticket to embark on a journey starting on September 3, 2023, with a connection from Izmir to Istanbul TK2337, followed by Istanbul to Guangzhou, and then Guangzhou to Wenzhou ...
On August 3, 2023, I boarded the THY flight TK1984 from London to Istanbul at 22:10 with my cabin-sized luggage. Due to a lack of space for bags, I asked the flight attendants for assistance. They informed me there was no space left on the plane and that they needed to place my luggage in the cargo ...
On October 2, 2023, our Istanbul to Antalya flight TK 2410 was delayed twice and eventually canceled. We managed to get on flight TK 2414 and arrived in Antalya, but our luggage was missing. We couldn't find any representative at the airport; the lost and found office only took our application and t...
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