During my Ankara to Jeddah flight with Turkish Airlines, departing on March 14, 2024, and returning on March 18, 2024, my luggage did not arrive in Jeddah. Despite having baggage tags attached to my suitcase, I was not given any baggage claim tags. Consequently, my issue could not be resolved at the lost baggage office in Jeddah. When I contacted the Turkish Airlines representative in Jeddah, they informed me that my luggage was not visible in their system and had not even been checked in from Ankara. I filed a lost baggage claim through the Turkish Airlines website. After returning to Ankara, I received a call from Turkish Airlines stating that my luggage had been found and I needed to pick it up within 3 days. When I went to collect my luggage, the representative informed me that it had been sent to Jeddah and then returned. I suspect it was sent on a later flight or got lost somewhere along the way. I had to purchase clothes in Jeddah and couldn't deliver the gifts I had intended to bring. Additionally, despite my inconvenience, I had to drive from Etimesgut to the airport to retrieve my luggage myself. I was both inconvenienced and they didn't even offer to ship my luggage to my home.
On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for it at the airport without success. Despite my attempts to file a report with the baggage claim unit, no report was filed. Our phone numbers were taken, and we were told that this ...
I traveled with Turkish Airlines on 02.05.2024 from Stuttgart to Istanbul. The flight, which was scheduled to depart at 15:15, took off at 16:30. Upon...
On August 18, 2023, I traveled with Turkish Airlines from Toronto to Istanbul to Antalya. Despite checking in three suitcases, I received only two. A report was filed at Antalya airport. I was informed that I needed to follow up with Antalya Airport within five days, and if no resolution was found, ...
On July 18, 2024, during my 08:35-10:35 Istanbul-YKO flight, my baggage was lost. At YKO Airport, I filed a report and registered my lost baggage. I completed the necessary forms on their official website https://www.turkishairlines.com/tr-int/bagaj-aksaklik-takip-formu/. When I called their 4440849...
On August 2, 2023, Turkish Airlines lost my luggage. I contacted support at the airport, and they provided me with a file number, GZPTK17105. I submitted an application through the website and consistently reached out to support every 2 to 3 days, given the valuable contents of my luggage. Despite c...
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