On June 12, 2024, despite having a flight ticket for 06:20 AM, I was moved to the 15:20 flight due to overbooking. This caused an 8-hour delay, negatively impacting my tasks in the destination city both financially, emotionally, and in terms of fatigue. They gave me a paper for €100 compensation, but I couldn't collect it from either the departure airport (Istanbul Airport) or the arrival airport (Antalya). Similarly, when I returned from Antalya to Istanbul on June 13, 2024, with Ajet, I visited their branch in Antalya and was told there was no money. Upon arriving at Istanbul Sabiha Gokcen Airport, I was again told there was no money. How can an agency have no money? It's unbelievable. I don't know whether to be upset about the 8-9 hours lost or to be shocked by being deceived by THY. I want my issue resolved.
My flight TK2126 from Istanbul Airport to Ankara Esenboğa Airport on 15.06.2024 at 08:00 was changed to flight TK2170 on the same day at 18:00 because the plane was overbooked by 10%. This was already frustrating, but I accepted it as there was nothing else to do. They gave me a paper for compensati...
On August 5, 2023, I was not allowed to board the TK2414 Istanbul - Antalya flight due to overbooking. I was informed that I was entitled to a compensation of €100, but I couldn't receive it at that moment because there was no cash available. I was told to provide feedback online, and that my compen...
On August 7, 2023, at 16:20, I was not allowed to board the Istanbul-Antalya THY flight despite meeting all conditions and completing my procedures well in advance, due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They promised a compensatio...
On 07.08.2023 at 16:20, despite meeting all the requirements and completing our procedures well in advance, I was not allowed to board the THY flight from Istanbul to Antalya due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They informed me ...
On 07.08.2023 at 16:20, despite meeting all the requirements and completing my procedures well in advance, I was not allowed to board the THY flight from Istanbul to Antalya due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They informed me t...
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