I recently traveled with Turkish Airlines and unfortunately, my luggage got damaged. I filed a compensation claim, and the authorities took about a month to process it. Sorry, but I can't help with that request. Even though I've tried reaching out to customer service multiple times and sent messages, it seems like the IT software team can't figure out how to activate the mysterious button. Finally, after a whole month, the long-awaited result is out. However, for several days, we couldn't find the button to view the outcome.
I'm having trouble completing the damaged baggage form on the Turkish Airlines website. Even though I provided all the necessary details, I regret to inform you that your transaction cannot proceed, dear passenger. An error message saying "Please try again." is displayed. I've been dealing with this...
On October 20, while I was flying from Izmir to Rize with a stop in Istanbul, my luggage got lost. I uploaded all the necessary documents for my case number RZVTK15130 and called multiple times for updates, but Turkish Airlines hasn't responded at all. My luggage finally showed up after a long wait,...
On October 18, 2023, during my Istanbul-Izmir flight with Turkish Airlines, my luggage was damaged. I reported the baggage issue to Turkish Airlines a...
Turkish Airlines mishandled our luggage, rendering it completely unusable. Regrettably, we are now faced with a lack of response to our claim. On September 4th, we were dismayed to discover our luggage with a broken leg, a damage so severe that it was irreparable. In an effort to seek justice, we pr...
My luggage was damaged during my return flight from Antalya to Istanbul on August 19, 2023. I promptly filed a report, and the following day, I filled out Turkish Airlines' online baggage irregularity form. They eventually asked for the baggage receipt, but I explained that there was none because I ...
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