Ajet Airlines, your June 22, 2024, flight from Sabiha Gökçen Airport to Ercan Airport at 18:45 was delayed by 1 hour and 20 minutes. We didn't complain, assuming it was due to weather conditions, but the issues didn't stop there. First, although I wasn't going to mention this, I feel compelled to because of your repeated poor service. We were charged €10.50 for 2 coffees and 2 waters, but after giving €12, we never received the €1.50 change. The flight attendant said they would go get change but never returned. A simple apology would have sufficed.
Additionally, when we arrived at Ercan Airport, my luggage was damaged. When I complained to the staff about how THY could make such a mistake, they informed me that you had separated from THY. Had I known, I wouldn't have bought a ticket from you. Also, I tried to file a report online, but the website constantly gave errors and wouldn't accept my information. Your service is subpar. I want to commend our female pilot, as the takeoff and landing were flawless. Hold onto her; she’s the only valuable asset you have.
Hello, I would like to share the series of unfortunate events we experienced with Ajet. We had a flight from Sabiha to Ercan Airport in Cyprus and tried to check-in online, but it didn't work. When I called the call center, I was shocked to find out that our flight had been canceled (June 13/14 at 0...
On 27.08.2023, I had a flight with THY from Kayseri to Edremit via Istanbul at 07:45. We planned our hotel reservations according to this schedule. First, the 07:45 flight was delayed to 13:40. The Kayseri flight was also delayed from 11:00 to 11:40. By the time we landed, the connecting flight's ga...
On 11.04.2024, I had a flight from Cologne to Sabiha Gokcen at 12:05 PM, purchased through THY. When the time came for the flight, the ticket checker informed us that the flight was delayed due to technical reasons and that the next update would be at 3:00 PM. However, no staff came, no updates were...
On 22-02-2024, I had a connecting flight from Antalya to Istanbul at 19:30, and then from Istanbul to Ercan at 22:05. However, my first flight was delayed without any reason given, causing me to miss my connecting flight. My ticket was changed, and instead of flying to Ercan at 22:05, I had to fly a...
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