Flight Delay and Poor Service on Ajet Airlines

Flight Delay and Poor Service on Ajet Airlines
Flight Delay and Poor Service on Ajet Airlines
Flight Delay and Poor Service on Ajet Airlines
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July 01, 2024 8:27 pm
135

Ajet Airlines, your June 22, 2024, flight from Sabiha Gökçen Airport to Ercan Airport at 18:45 was delayed by 1 hour and 20 minutes. We didn't complain, assuming it was due to weather conditions, but the issues didn't stop there. First, although I wasn't going to mention this, I feel compelled to because of your repeated poor service. We were charged €10.50 for 2 coffees and 2 waters, but after giving €12, we never received the €1.50 change. The flight attendant said they would go get change but never returned. A simple apology would have sufficed.

Additionally, when we arrived at Ercan Airport, my luggage was damaged. When I complained to the staff about how THY could make such a mistake, they informed me that you had separated from THY. Had I known, I wouldn't have bought a ticket from you. Also, I tried to file a report online, but the website constantly gave errors and wouldn't accept my information. Your service is subpar. I want to commend our female pilot, as the takeoff and landing were flawless. Hold onto her; she’s the only valuable asset you have.

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