I purchased a business class ticket for Turkish Airlines flight TK0025 from Taipei to Istanbul, departing on September 26, 2024, at 21:40. Upon boarding, I discovered that my seat was broken. I reported it to the staff, who confirmed that the seat's spring was damaged and they couldn’t recline it. Despite paying for business class, I endured the entire flight with economy-class amenities. I requested compensation for the difference in miles to be credited to my THY account, but despite leaving feedback via the onboard system, I’ve received no response in 8 days. This was my worst flight experience, and I will choose China Airlines for my future flights to Taiwan if this issue isn’t resolved promptly.
On March 24, 2024, I purchased a ticket from Turkish Airlines for flight TK1528 and selected my seat number, arriving at the airport as planned. However, upon boarding, I was informed that there was no available seat for me, and I would not be able to join the flight. This situation seriously inc...
On my TK0065 Bangkok/Istanbul flight dated January 31, 2024, I experienced an issue and submitted two feedback reports. I paid extra for an exit seat, but the seat was broken. Despite informing the crew, I endured this discomfort for 11 hours. The cabin supervisor and other crew members lied to me, ...
On April 15, 2024, after my flight from Agri to Istanbul with Turkish Airlines, I discovered that the wheel of my luggage was broken when I retrieved it. I immediately reported this to the Turkish Airlines baggage services at the airport. Since I had a lot of luggage and a long journey ahead, I expe...
On January 7, 2024, I voluntarily gave up my seat on flight TK1769 from Istanbul to Prague due to overbooking and submitted a claim for the compensation I was entitled to on January 8, 2024. However, I have not received any response. Despite submitting feedback four more times since January 8, 20...
I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to someone else. Due to an issue with the check-in system, I couldn't complete my check-in process. I arrived at Istanbul Airport one and a half hours before my flight to check in and sca...
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