Turkcell Number Transfer Started Without My Consent - No Support Given

On October 24, 2025, a number transfer and subscription process was initiated for my line 5326****59 without my knowledge or consent. Although I was completely unaware of this situation, I had to personally visit both Turkcell Corporate and Vodafone Corporate stores and spend my entire day trying to cancel the process. Despite calling customer service multiple times, I received no assistance or solution. As a result of this incident, I was unable to use my line for an entire day, which disrupted my work. If I hadn’t devoted the whole day to resolving the issue, I could have lost my number entirely. Moreover, I have lost significant trust in Turkcell due to its inability to protect my personal information in digital systems, and I am deeply disturbed by this situation. I request a written apology from Turkcell and financial compensation for the inconvenience I have suffered. Additionally, I would like to express my dissatisfaction with the indifference and lack of resolution from Turkcell Corporate customer service representatives. I urge Turkcell to ensure digital security and take the necessary measures to prevent such incidents from happening again.