Travelocity Resort Wasn't As Advertised, Reviews Might Be Fake

May 30, 2024 12:26 AM29

To be honest—my recent stay at the Venezia Palace Deluxe Resort wasn't quite the high-class experience I was hoping for, especially since I booked it through your site. Well, I’ll try to leave an objective review here, the cleanliness situation wasn't great… felt pretty good when I got to the resort because I had read all the good things about the amenities and how nice the place was said to be. However, let's face facts! In terms of cleanliness, it wasn't great. Travelocity says that 78% of the place is clean, but I saw some really dirty spots. The lobby and hallways looked pretty dirty, with stains on the carpets and dust bunnies hiding in the corners. It wasn't a very welcoming sight, which made me question Travelocity’s validity.

Comments

Similar Complaints

1

Agoda Booking Error at Splash Beach Resort, Phuket

September 11, 2023 7:05 AM59

On September 10, I made a reservation at the Splash Beach Resort on Mai Khao Beach in Phuket through Agoda. The addition...

Avis Cleaning Fee Issue

August 24, 2023 12:59 PM87

I recently rented a car for three days from the Avis branch at Elazığ Airport. During the vehicle return process, they p...

Booking.com Listed a 4-Star Hotel That Was Unsanitary and Fraudulent

November 25, 2024 2:00 PM44

I booked a reservation at Art-Gallery Avlabari, listed as a 4-star hotel on Booking.com, for €43.66 per night. Upon arri...