Booking.com Refund Request For Filthy Property With Deceiving Pictures/description

On June 5, just before our trip to Thessaloniki, Greece, we made a same-day hotel reservation through Booking.com. We arrived at the property around 8:00 PM, only to walk into a room that was clearly not cleaned—the bed sheets were dirty and the towels had been used. It was obvious the room hadn’t b...

I made a reservation through Booking.com, and the photos of the hotel we booked were completely different from what we encountered upon arrival. The floorboards were broken, and insects were coming out of them. Both the sheets and the walls were stained, and there were many flies and bugs inside. I ...

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I reserved a room in Thessaloniki through Booking.com, completed the payment in advance, and expected a stay that matched the photos and description. But when I arrived, I was shocked. The room reeked of a terrible odor, and the door was so flimsy it could be pushed open with a shoulder—absolutely n...

I booked a reservation at Art-Gallery Avlabari, listed as a 4-star hotel on Booking.com, for €43.66 per night. Upon arriving at 2:00 AM after my flight, the experience was shocking. The hotel owner opened the door in a bathrobe and scolded us for arriving late. He then charged us €45 in cash instead...