Toyota Corolla Wrong Registration Issue

38

I have serious complaints about a sales representative at a Toyota dealership. We purchased a Toyota Corolla in my husband's name, M**** Ö*. However, the representative made an error with the ID number, registering the vehicle under someone else’s name. My husband discovered this mistake when he tried to get the license plate. We are particularly frustrated with A**** G******* who has been handling our case. For 1.5 months, we've faced constant delays and unprofessional treatment. Every interaction with him feels dismissive and disrespectful. The dealership received our payment 1.5 months ago, but due to their mistake, we still don't have our car. We are left without a vehicle and feel extremely inconvenienced. Toyota, please address this issue immediately and take responsibility for the error.

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