I purchased a product from Touche Prive and returned it as per their instructions. It’s now been three full months, and I still haven’t received my refund. I’ve waited patiently, but I can no longer stay silent—this is completely unacceptable.
I’ve tried reaching customer service countless times. I call, wait on hold forever, and never get through to an actual person. Even their so-called live support feature doesn’t work—I can’t access it at all. There’s absolutely no way to speak with someone or get any information about my refund status.
This lack of communication and accountability is outrageous. I did my part by returning the product, and now I’m left chasing after money that Touche Prive owes me.
I’ve been waiting for my refund from Touché Privé for almost three months now, and this situation has escalated from frustrating to completely unacceptable. I sent back my items on February 12, and even though I followed all the proper procedures, I have yet to see my refund. What frustrates me the ...
I returned a product to Touche Prive weeks ago expecting a prompt refund, but I’m still waiting—and getting nowhere. I followed all the return steps and waited patiently, but no refund ever showed up in my account. I initially reached out via WhatsApp, then emailed, and even called customer service....
We purchased products from Touche Prive but ended up returning them shortly afterward. It’s now been over a month, and we still haven’t received any refund. Even worse, not once during this entire time have we been informed about the status of our return or refund. There’s been total silence from th...
I bought a set from Touche Prive on April 6 and returned it on April 12. It’s now well past the acceptable timeframe, and I still haven’t received my refund. I’ve tried calling them multiple times, but no one has ever helped or followed up. Each time I call, I’m stuck listening to their automated sy...
I returned a product to Touche Prive on March 23, 2025, and the courier company has confirmed that the package was successfully delivered. Yet despite this, weeks have passed and I still haven’t received my refund. According to their policy, the refund process is supposed to be completed within 14 b...
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