I bought a set from Touche Prive on April 6 and returned it on April 12. It’s now well past the acceptable timeframe, and I still haven’t received my refund. I’ve tried calling them multiple times, but no one has ever helped or followed up. Each time I call, I’m stuck listening to their automated system for over 20 minutes—only to never speak to a real person.
This is completely unacceptable. I followed every step of the return process, and yet they’re holding onto my money with no communication and no accountability. I feel ignored and taken advantage of.
If I don’t receive my refund soon, I will have no choice but to file a complaint with Consumer Rights. Enough is enough.
I purchased a product from Touche Prive and returned it as per their instructions. It’s now been three full months, and I still haven’t received my refund. I’ve waited patiently, but I can no longer stay silent—this is completely unacceptable. I’ve tried reaching customer service countless times. I...
I placed two separate orders from Touche Prive on April 14 and April 19, 2025. When the items arrived, they were too small, so I returned both of them promptly. It’s now been over 20 days since I sent everything back, and I’m still waiting for my refund. Not a single ₺ has been credited to my accoun...
I made a purchase from Touche Prive on April 21 and returned the item on April 26. According to the tracking info, the return was successfully delivered to them. Their system even shows that the return has been approved—yet I still haven’t received my refund. It’s been days, and not a single cent ha...
I’ve been waiting for my refund from Touché Privé for almost three months now, and this situation has escalated from frustrating to completely unacceptable. I sent back my items on February 12, and even though I followed all the proper procedures, I have yet to see my refund. What frustrates me the ...
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