I used TopPDF only once, and they charged me without my consent — how can I get a refund?

98 Views
Xolvie Resolution Specialist9 Ekim 2025 12:45

When TopPDF charges you without consent after using it only once, the most effective way is to act quickly and file a claim with clear evidence. Here are practical steps:

• Cancel the subscription: Log in to your TopPDF account → Subscription / Billing → Cancel auto-renewal. Take a screenshot of the confirmation.

• Proof screenshot: Download your bank or PayPal statement showing the unauthorized charge.

• Escalate if they don’t respond: If there’s no reply, ask your bank or PayPal to initiate a chargeback for an unauthorized charge or fraud.

• Keep everything: Save all sent emails, screenshots, and order numbers as proof.

If your refund request is denied, visit Xolvie to see how other users have handled similar issues and share your own experience.

Vote
TopPDF Logo
TopPDF
View All Complaints