On August 22, 2025, I simply visited the Toppdf website to review the service terms and test a quick conversion process. However, without any confirmation or notification, a ₺1,599.00 payment was withdrawn from my card linked to my Google account. My order code is P687e4713e4b0593c5c37e548, and it shows that a membership was activated until September 22, 2025.
I was never informed about this membership or any subscription terms, and the payment was made without my consent. I emailed Toppdf customer support, clearly stating that I had no knowledge of or agreement to any membership, but I have not received any response so far.
I request the immediate refund of the ₺1,599.00 charge and demand clearer, more transparent communication from Toppdf regarding such transactions. This issue should be resolved as soon as possible to prevent further unauthorized charges and protect consumers from misleading practices.
On September 8, 2025, I used the Toppdf platform to access its Premium file conversion service. Initially, a ₺5.00 fee was charged as expected. However, shortly afterward, an unauthorized charge of ₺1,599.00 was withdrawn from my account without my knowledge or consent. I immediately canceled my mem...
On September 26, 2025, I used the Top PDF website to convert a single page into a PDF. The service was advertised as ₺5 per month, and I completed the payment with my credit card. However, shortly afterward, I noticed an unauthorized charge of ₺959 was withdrawn from my account without my knowledge ...
On August 2, 2025, I noticed that ₺959.40 was withdrawn from my account linked to TopPDF without my knowledge or approval. I had only used the service once to convert a PDF file during the free trial period. At no point did I agree to start a paid subscription, nor did I authorize any payment of thi...
On August 2, 2025, at 01:30 AM, I used the Toppdf website to convert a single PDF file and paid ₺5 as a one-time fee. I did not register for any subscription or membership, and there was no information suggesting that additional charges would follow. However, on August 3, 2025, at the exact same tim...
On August 1, 2025, and again on September 1, 2025, Toppdf charged my bank card ₺1,599 on both occasions. However, I only used the service once, paying ₺5 for a single file conversion. These high-value withdrawals were made without my knowledge or consent. After the payments, I tried to contact Topp...
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