On September 4, 2025, I used Toppdf.com on my computer for a one-time free file conversion, for which I paid a small single-use fee. However, about a month later, nearly ₺1,000 was withdrawn from my Garanti Bank account without my knowledge or authorization. I was never informed about any additional charges, and there was no mention of a subscription or recurring membership being activated.
When I logged into my account, there was no active subscription shown, and I even canceled any possible membership just in case. I contacted Toppdf customer support, but only received an automated email response — no real person has reached out or explained the charge.
I request that the unauthorized payment of ₺1,000 be refunded immediately. Otherwise, I will report this incident to my bank and the Turkish Presidential Communication Center (CİMER) for formal investigation and consumer protection action.
On September 9, 2025, I used the TopPDF platform to convert a Word document to PDF and paid a ₺5 service fee. However, the next day, I noticed that this small fee was refunded, but at the same time, ₺1,599 was withdrawn from my account without my authorization. The payment was made using my Garanti ...
On August 2, 2025, at 01:30 AM, I used the Toppdf website to convert a single PDF file and paid ₺5 as a one-time fee. I did not register for any subscription or membership, and there was no information suggesting that additional charges would follow. However, on August 3, 2025, at the exact same tim...
On August 2, 2025, I noticed that ₺959.40 was withdrawn from my account linked to TopPDF without my knowledge or approval. I had only used the service once to convert a PDF file during the free trial period. At no point did I agree to start a paid subscription, nor did I authorize any payment of thi...
I signed up for TopPDF, a digital file conversion service, simply to try it out and test the free option. During this process, I converted one file and made a small one-time payment of ₺5. At no point was I informed about any ongoing subscription, hidden charges, or automatic billing. Despite this, ...
On September 26, 2025, I used the Top PDF website to convert a single page into a PDF. The service was advertised as ₺5 per month, and I completed the payment with my credit card. However, shortly afterward, I noticed an unauthorized charge of ₺959 was withdrawn from my account without my knowledge ...
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