I signed up for TopPDF, a digital file conversion service, simply to try it out and test the free option. During this process, I converted one file and made a small one-time payment of ₺5. At no point was I informed about any ongoing subscription, hidden charges, or automatic billing. Despite this, I later discovered that ₺1599 had been withdrawn from my bank account without my knowledge or consent. The charge was processed directly on my debit card, and no SMS confirmation or security approval was requested.
As soon as I noticed this, I immediately canceled the so-called subscription and instructed my bank to block my card. However, my refund request has been completely ignored. I reached out to TopPDF customer service, but I either received no response or a refusal to help. This practice of misleading users into hidden subscriptions without clear disclosure is unacceptable.
I am demanding the immediate refund of the unauthorized ₺1599 charge, the permanent cancellation of any subscription linked to my account, and a commitment from TopPDF to provide transparent and upfront information to prevent other users from facing the same issue.
I signed up for TopPDF only to test its digital file conversion service through the free trial. During that process, I converted a single file and knowingly paid a small one-time fee of ₺5. However, shortly after, I was shocked to see that ₺1599 had been withdrawn from my account without my knowledg...
I used the Toppdf website to convert a file and paid ₺5 for a one-time service by entering my card details. That payment was approved, and I assumed the transaction was complete. However, the next day, on August 5, I was shocked to see that an additional ₺1599 had been withdrawn from my card without...
I created an account on the Toppdf platform only to try its free trial and made a ₺5 payment for a single file conversion. However, today I discovered that ₺1,599 was withdrawn from my bank card without any prior notice, confirmation, or authorization. This charge occurred while my trial period was ...
I used the TopPDF website on July 21 to convert a file and paid ₺5 as a one-time fee with my Ziraat Bank card. The next day, July 22, I was shocked to see that ₺1599 had been withdrawn from my account without my permission. At no point did I authorize a subscription, and I never received any prior n...
I used the website TopPDF.co only once to convert a single PDF file and paid the small fee required for that one-time service. However, without my knowledge or approval, a subscription was secretly initiated, and shortly after, ₺1600 was withdrawn from my bank account. At no point was I presented wi...
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