On August 2, 2025, I noticed that ₺959.40 was withdrawn from my account linked to TopPDF without my knowledge or approval. I had only used the service once to convert a PDF file during the free trial period. At no point did I agree to start a paid subscription, nor did I authorize any payment of this amount.
When I realized the charge, I immediately contacted TopPDF customer service by email. Unfortunately, the only response I received was a generic message telling me I could “cancel my membership.” No explanation was provided for why the money was taken, and no effort was made to address my complaint. I never signed up for any ongoing membership beyond the free trial, and I certainly did not give consent for this charge.
I demand that TopPDF refund the unauthorized ₺959.40 taken from my account and ensure that my account is fully canceled. This type of hidden billing is unacceptable, and I expect the company to resolve my issue promptly so that other users do not suffer the same unfair treatment.
I signed up for TopPDF only to test its digital file conversion service through the free trial. During that process, I converted a single file and knowingly paid a small one-time fee of ₺5. However, shortly after, I was shocked to see that ₺1599 had been withdrawn from my account without my knowledg...
On August 2, 2025, at 01:30 AM, I used the Toppdf website to convert a single PDF file and paid ₺5 as a one-time fee. I did not register for any subscription or membership, and there was no information suggesting that additional charges would follow. However, on August 3, 2025, at the exact same tim...
I signed up for TopPDF, a digital file conversion service, simply to try it out and test the free option. During this process, I converted one file and made a small one-time payment of ₺5. At no point was I informed about any ongoing subscription, hidden charges, or automatic billing. Despite this, ...
On September 8, 2025, I used the Toppdf platform to access its Premium file conversion service. Initially, a ₺5.00 fee was charged as expected. However, shortly afterward, an unauthorized charge of ₺1,599.00 was withdrawn from my account without my knowledge or consent. I immediately canceled my mem...
I created an account on the Toppdf platform only to try its free trial and made a ₺5 payment for a single file conversion. However, today I discovered that ₺1,599 was withdrawn from my bank card without any prior notice, confirmation, or authorization. This charge occurred while my trial period was ...
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