I used the Toppdf website to convert a file and paid ₺5 for a one-time service by entering my card details. That payment was approved, and I assumed the transaction was complete. However, the next day, on August 5, I was shocked to see that an additional ₺1599 had been withdrawn from my card without my knowledge or consent. I never received any prior notification, warning, or approval request about such a large charge.
I immediately canceled the so-called subscription that appeared on my account. I even received an email confirming that my membership had been canceled, but despite this, my money was not refunded. I contacted the support team by email, and instead of resolving the issue, they only told me that no further charges would be made. This response is completely unacceptable since the original ₺1599 was never returned to me.
I am demanding the immediate refund of the ₺1599 that was wrongfully taken from my account. Toppdf must stop misleading customers, delete my card details from their system, and ensure no unauthorized charges occur again. If this issue is not resolved promptly, I will escalate the matter through legal channels.
I used the Toppdf website to process a PDF file and paid ₺5, which was clearly described as a one-time payment. I did not sign up for any subscription or ongoing service. However, shortly after that transaction, I was shocked to see that ₺1599 was withdrawn from my account without my knowledge or co...
I used the TopPDF website on July 21 to convert a file and paid ₺5 as a one-time fee with my Ziraat Bank card. The next day, July 22, I was shocked to see that ₺1599 had been withdrawn from my account without my permission. At no point did I authorize a subscription, and I never received any prior n...
I signed up for TopPDF, a digital file conversion service, simply to try it out and test the free option. During this process, I converted one file and made a small one-time payment of ₺5. At no point was I informed about any ongoing subscription, hidden charges, or automatic billing. Despite this, ...
I signed up for TopPDF only to test its digital file conversion service through the free trial. During that process, I converted a single file and knowingly paid a small one-time fee of ₺5. However, shortly after, I was shocked to see that ₺1599 had been withdrawn from my account without my knowledg...
On the night of August 6, I purchased a one-time service from Toppdf for ₺5. That payment was clear, and I approved it. However, to my shock, an additional ₺1599 was later withdrawn from my account without my knowledge or consent. During the purchase, there was absolutely no mention of a subscriptio...
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