On September 9, 2025, I used the TopPDF platform to convert a Word document to PDF and paid a ₺5 service fee. However, the next day, I noticed that this small fee was refunded, but at the same time, ₺1,599 was withdrawn from my account without my authorization. The payment was made using my Garanti Bank credit card.
I immediately contacted TopPDF customer service via email, but I only received an automated response, and no resolution was provided. It’s been nearly a month, and I’m still waiting for this unauthorized charge to be addressed.
I demand that this unapproved transaction be canceled and the ₺1,599 be refunded to my account immediately. This situation is completely unacceptable and has caused significant financial and emotional distress.
On September 4, 2025, I used Toppdf.com on my computer for a one-time free file conversion, for which I paid a small single-use fee. However, about a month later, nearly ₺1,000 was withdrawn from my Garanti Bank account without my knowledge or authorization. I was never informed about any additional...
On September 26, 2025, I used the Top PDF website to convert a single page into a PDF. The service was advertised as ₺5 per month, and I completed the payment with my credit card. However, shortly afterward, I noticed an unauthorized charge of ₺959 was withdrawn from my account without my knowledge ...
On August 2, 2025, at 01:30 AM, I used the Toppdf website to convert a single PDF file and paid ₺5 as a one-time fee. I did not register for any subscription or membership, and there was no information suggesting that additional charges would follow. However, on August 3, 2025, at the exact same tim...
On September 8, 2025, I used the Toppdf platform to access its Premium file conversion service. Initially, a ₺5.00 fee was charged as expected. However, shortly afterward, an unauthorized charge of ₺1,599.00 was withdrawn from my account without my knowledge or consent. I immediately canceled my mem...
On August 1, 2025, and again on September 1, 2025, Toppdf charged my bank card ₺1,599 on both occasions. However, I only used the service once, paying ₺5 for a single file conversion. These high-value withdrawals were made without my knowledge or consent. After the payments, I tried to contact Topp...
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