Toppdf Unauthorized Charge – Money Withdrawn Twice Without Consent

Tuana
TopPDF
163

On August 1, 2025, and again on September 1, 2025, Toppdf charged my bank card ₺1,599 on both occasions. However, I only used the service once, paying ₺5 for a single file conversion. These high-value withdrawals were made without my knowledge or consent.

After the payments, I tried to contact Toppdf’s customer service, but there was no available communication channel. I sent an email to the address linked to my payment confirmation, yet I never received a response.

I demand the immediate refund of the ₺3,198 that was unjustly withdrawn from my account. This unauthorized billing is unacceptable and must be resolved urgently.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I used TopPDF only once, and they charged me without my consent — how can I get a refund?

19 Complaint

After using TopPDF once, I was charged repeatedly — how can I stop this?

5 Complaint

Similar Complaints

I Demand Refund From Toppdf After Unauthorized Subscription Charge

Oguzhan
TopPDF
419

On August 2, 2025, at 01:30 AM, I used the Toppdf website to convert a single PDF file and paid ₺5 as a one-time fee. I ...

Toppdf Hidden Charge – Premium Membership Taken Without Consent

Mehmet
TopPDF
153

On September 8, 2025, I used the Toppdf platform to access its Premium file conversion service. Initially, a ₺5.00 fee w...

Top PDF Unauthorized Charge Refund Request

Uğur
TopPDF
258

On September 26, 2025, I used the Top PDF website to convert a single page into a PDF. The service was advertised as ₺5 ...

I Face Unauthorized ₺959.40 Charge From TopPDF Despite Free Trial Use

Sude
TopPDF
154

On August 2, 2025, I noticed that ₺959.40 was withdrawn from my account linked to TopPDF without my knowledge or approva...