On September 26, 2025, I used the Top PDF website to convert a single page into a PDF. The service was advertised as ₺5 per month, and I completed the payment with my credit card. However, shortly afterward, I noticed an unauthorized charge of ₺959 was withdrawn from my account without my knowledge or consent.
After researching online, I discovered that many other users have experienced the same issue, which suggests that this is a recurring and widespread problem. I have not contacted customer support, as I saw that previous complaints have gone unanswered. I only intended to make a one-time transaction, not a subscription or any additional payments beyond the ₺5 monthly fee that was clearly stated.
My transaction ID is P68ac7ed4e4b02fc100746e3f. I demand the immediate refund of the unauthorized ₺959 charge and a resolution to prevent others from being similarly misled.
On September 8, 2025, I used the Toppdf platform to access its Premium file conversion service. Initially, a ₺5.00 fee was charged as expected. However, shortly afterward, an unauthorized charge of ₺1,599.00 was withdrawn from my account without my knowledge or consent. I immediately canceled my mem...
On August 2, 2025, at 01:30 AM, I used the Toppdf website to convert a single PDF file and paid ₺5 as a one-time fee. I did not register for any subscription or membership, and there was no information suggesting that additional charges would follow. However, on August 3, 2025, at the exact same tim...
On August 1, 2025, and again on September 1, 2025, Toppdf charged my bank card ₺1,599 on both occasions. However, I only used the service once, paying ₺5 for a single file conversion. These high-value withdrawals were made without my knowledge or consent. After the payments, I tried to contact Topp...
On August 28, 2025, I entered my card information on the Toppdf website to use its “JPG to PDF” conversion service. Initially, a ₺5 charge was processed, but immediately after, an unauthorized ₺1,599 was withdrawn from my account. I was not informed of any subscription or additional charges, and no ...
I used the Toppdf website to process a PDF file and paid ₺5, which was clearly described as a one-time payment. I did not sign up for any subscription or ongoing service. However, shortly after that transaction, I was shocked to see that ₺1599 was withdrawn from my account without my knowledge or co...
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