I used the TopPDF website on July 21 to convert a file and paid ₺5 as a one-time fee with my Ziraat Bank card. The next day, July 22, I was shocked to see that ₺1599 had been withdrawn from my account without my permission. At no point did I authorize a subscription, and I never received any prior notification that such a large charge would be made.
After discovering the withdrawal, I immediately canceled my supposed subscription. I even received an email confirming that my membership was canceled, but despite this, my money has not been refunded. To make matters worse, my account access was blocked, and I can no longer log in to check anything related to the transaction.
I contacted TopPDF’s support team via email, but the only response I received was that no further withdrawals would be made. This is unacceptable because the issue is not about future charges—it is about the ₺1599 already taken from me without consent. I was misled and deprived of access to the service I never agreed to continue using.
I demand a full refund of the unauthorized ₺1599 charge immediately and expect TopPDF to address this matter transparently. I also urge the company to stop misleading users with unclear payment terms and ensure that no one else experiences the same unfair treatment.
I used the Toppdf website to convert a file and paid ₺5 for a one-time service by entering my card details. That payment was approved, and I assumed the transaction was complete. However, the next day, on August 5, I was shocked to see that an additional ₺1599 had been withdrawn from my card without...
I signed up for TopPDF, a digital file conversion service, simply to try it out and test the free option. During this process, I converted one file and made a small one-time payment of ₺5. At no point was I informed about any ongoing subscription, hidden charges, or automatic billing. Despite this, ...
I signed up for TopPDF only to test its digital file conversion service through the free trial. During that process, I converted a single file and knowingly paid a small one-time fee of ₺5. However, shortly after, I was shocked to see that ₺1599 had been withdrawn from my account without my knowledg...
I used the Toppdf website to process a PDF file and paid ₺5, which was clearly described as a one-time payment. I did not sign up for any subscription or ongoing service. However, shortly after that transaction, I was shocked to see that ₺1599 was withdrawn from my account without my knowledge or co...
I created an account on the Toppdf platform only to try its free trial and made a ₺5 payment for a single file conversion. However, today I discovered that ₺1,599 was withdrawn from my bank card without any prior notice, confirmation, or authorization. This charge occurred while my trial period was ...
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