Toki Wrongfully Banned My Device for Alleged Fake Coin Selling

24

I am a user of the Toki app from India, using it on my Iq Neo 10 R device. Recently my device was banned and now the Toki app does not open at all and I cannot use it. I believe my device was banned because the system or team suspected that I am a fake coin seller. I strongly state that I am not a fake coin seller and I have never been involved in any fake coin selling activity in the Toki app. Because of this mistaken ban, I have lost access to my account and cannot use the application on my device. I kindly request that you review my account and device in detail, check your logs again, and remove the device ban if there is no real evidence against me. I also request that you inform me clearly why my device was banned and under which rule or policy this action was taken. I want to continue using Toki normally as a regular user and I expect this issue to be resolved as soon as possible.

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