Toki muted me in a voice room without warning, how can I fix this?

If Toki muted you in a voice room without warning, try these steps to restore your ability to speak:

Check if the mute was applied by the room host;

• In many voice rooms, hosts or moderators can mute users manually
• This can happen if:
– The room has speaking limits
– The host is controlling who can talk
– There are too many speakers at once
• Wait a moment to see if the host unmutes you

Request permission to speak;

• Look for a “Raise Hand” or “Request to Speak” button
• Hosts often require users to request speaking access before unmuting

Check your microphone permissions;

• Go to Phone Settings → Apps → Toki → Permissions
• Make sure Microphone access is enabled
• Restart the app and rejoin the room

Leave and rejoin the voice room;

• Exit the room and join again
• Sometimes muting is a temporary room setting that resets when you reenter

Contact the room host or moderators;

• Send a chat message asking if you were muted intentionally
• Some rooms mute users to maintain order during discussions

Report the issue if it seems like a system error;

• Go to Settings → Help / Feedback in the Toki app
• Explain that you were muted without warning and ask them to check the issue.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.