1

TOD TV membership Cannot Be Cancelled

Osman
Osman
TOD Tv
July 28, 2024 1:19 PM34

25187747. The current membership is set to expire on August 4, 2024, and I wish to confirm that I do not consent to any renewal of this membership after the expiration date. Despite multiple attempts to contact TOD live support and customer service via phone and online channels, I have been unable to locate a clear and accessible method to cancel my membership. I find it extremely frustrating that there appears to be no straightforward process for canceling a service. I am formally notifying TOD that any unauthorized charge to my account after August 4, 2024, will result in immediate action being taken through the consumer arbitration board.

August 7, 2024 10:54 AM (9 days after complaint)

Dear Osman K., Information has been provided regarding the subject you mentioned during the meeting held on 7.08.2024. Best regards, DIGITURK Customer Service

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