On May 26, 2024, I received a message from Tod TV about a fixed-price guarantee for the entire 2024-2025 Trendyol Süper Lig season. However, problems arose after that. I renewed my subscription, but the end date was listed as August 4, 2024, for the 2023-2024 season. After renewing, the subscription end date changed to May 23, 2025.
The seasonal package I purchased is set to expire before the season ends, with the package now scheduled to end on August 4, 2025, which is much earlier than expected. Additionally, I cannot reach customer service; the automated system logs me out after my call.
I am very frustrated with this situation and hope for a prompt resolution. Thank you.
I extended my Tod TV package on May 30, 2024, by following a link that was sent to me, even though it was initially scheduled to end in August 2024. Nevertheless, the system has now extended my expiration date to May 29, 2025. In regular situations, the renewal would have commenced from the initial ...
Dear TOD Tv Customer Support Team, I am experiencing an issue with my membership. The package I purchased on August 9, 2024, is no longer visible as of February 15, 2025. I have tried to resolve this problem through your online support system, but it has been unsuccessful, and I have been unable to ...
I bought a 1-year TOD TV subscription in March 2024 because it had Formula 1 broadcasts, which I was really looking forward to watching. I paid ₺395 for this service, hoping for uninterrupted access all year long. Unfortunately, whenever I attempt to watch Formula 1, the app consistently informs me ...
Even though the Formula 1 package I purchased for 2024 through the TOD app is supposed to be valid until February 2025, starting from September 13, 2024, I began receiving the message "You do not have permission to record this channel." After speaking with customer service, my details were forwarded...
I wanted to sign up for Tod TV, but there were errors in the system; it kept saying that the payment couldn’t be processed. Later, I noticed that the fees for two different packages were charged to my credit card at the same time. What’s worse is that I can’t reach customer service at all. The numbe...
Comments