I'm deeply frustrated with my recent experience on Tickets.com. On March 6, 2024, I purchased a ticket, only to be asked for an additional payment afterward. They instructed me to call customer service, but it's impossible to reach them. The service provided is extremely poor. I'm concerned about whether I'll get a refund.
I purchased a bus ticket for June 19, 2024, at 22:45. At 23:29, I tried to reach customer service and, after 29 minutes, learned that the bus had broken down. I requested the vehicle's contact information but was told it could not be shared, and I was advised to track the bus via the website or thro...
I purchased a ticket through the SunExpress app, but it wasn’t confirmed, even though the payment was taken from my account. When the refund was processed, the amount was incomplete. I submitted a support request (ticket number Sun-09140828) on August 17, 2024, but I have yet to receive a response. ...
On December 14, 2024, I tried to purchase four plane tickets on the SunExpress website. After entering my payment details, the system charged my card, but the confirmation screen froze and then disappeared. I never received any ticket confirmation or booking details. I immediately contacted custome...
On April 1, 2025, I bought a bus ticket through Turna.com. While selecting my seat, there was a technical issue or some kind of glitch, and my card was charged three separate times for the same ticket. I immediately contacted customer service, and they assured me that two of the charges would be re...
I booked a flight on November 29, 2024, through Booking.com. The payment was deducted from my account, but the flight tickets were not issued and the booking was canceled. Booking.com is causing me significant inconvenience, and I urgently need the funds to proceed with my travel plans.
Comments