I have a subscription with Testora, and on 05.05.2026, an unexpected charge of 25,74 € was debited from my account without any understandable reason. Before this date, I had not been informed of any price change or additional costs and I therefore consider this debit to be unjustified. I have not yet contacted Testora customer service, as I would first like to have the matter clearly documented in writing. I request that the amount of 25,74 € be fully refunded and that I receive a clear explanation of why this amount was charged. I expect the issue to be checked as soon as possible and the unjustified charge to be reversed without further delay.
I signed up for a trial with Testora IQ and was later charged 29.99 on 4/5/2026 via my debit card, even though I only intended to use the trial version. I was not expecting a recurring charge and did not knowingly consent to this payment. I have not yet contacted Testora IQ customer service about th...
I have a subscription with Testora that I am unable to cancel, and I also cannot access my account. When I try to log in using my details, the system says there is no account linked to my information. Despite this, Testora continues to deduct money from my credit card every month. Since March, an am...
On March 28, 2026, a charge of $56 was made to my Garanti BBVA credit card under the name Testora.Pro, completely without my knowledge or authorization. Previously, on March 21, 2026, I had made a one-time payment of $3 for a trial package, without giving any automatic payment instruction. However, ...
Today an amount of 33 dollars was wrongly charged to my Mastercard debit card for a Testora subscription. I did not approve or do not accept this payment and I consider this transaction to be incorrect. After noticing the charge, I contacted Testora customer service, but I have not received any resp...
Today, an amount of 29.99 USD was withdrawn from my TD bank card under the name of Testora, even though I do not have any subscription with your company and have not given any payment approval. This transaction is completely unauthorized and I noticed it only when I checked my account today. I have ...
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