I have a subscription with Testora that I am unable to cancel, and I also cannot access my account. When I try to log in using my details, the system says there is no account linked to my information. Despite this, Testora continues to deduct money from my credit card every month. Since March, an amount of €36,04 has been charged monthly, and the most recent deduction took place last week. The payments are taken from my card ending in 7704. Because I cannot log in, I am also unable to reach Testora customer service or manage my subscription through the platform. I request that my subscription with Testora be cancelled immediately and that all amounts charged from March onwards be fully refunded. I also expect a clear confirmation that the subscription has been terminated and that no further charges will be made to my card.
I am writing regarding two unexpected debits from an application or service called “Testora” that appeared on my Mastercard while I was in Canada. On March 12, I was charged 9.67 USD, and on March 19, I was charged 54.88 USD. I did not intend to purchase anything from this service. I remember seeing...
I recently discovered a debit on my bank account from Testora IQ in the amount of 287,94 MAD dated 25/03/2026, corresponding to an IQ test and/or subscription that I have never used and for which I have never knowingly subscribed. I never consumed any service, I never received any IQ test result, an...
I started using the Testora app on a free trial, and without my clear approval this trial turned into a paid subscription. On 02/23/2026, I was charged $24.99 even though I did not knowingly consent to continue with a paid plan. Since noticing the charge, I have tried to find a way to cancel the sub...
I completed an IQ test on a website I was directed to through a Testora Pro advertisement on Instagram. At the end of the test, I was told that I needed to pay $1 as a one-time fee to see my results, and it clearly stated that this would be the only payment. At no point during the process was there ...
I completed a personality inventory test on MyTestora and paid $29.99 by credit card so that the results would be sent to my email address. However, even though about 10 days have passed, I have not received any email with my results. As a result, I have been unable to use the service I paid for. I...
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