Today an amount of 33 dollars was wrongly charged to my Mastercard debit card for a Testora subscription. I did not approve or do not accept this payment and I consider this transaction to be incorrect. After noticing the charge, I contacted Testora customer service, but I have not received any response so far. The lack of feedback is making the situation even more worrying for me, as my card information is still registered with you. I request that the 33 dollar payment be fully refunded, my Testora subscription be completely cancelled, and all my bank card details be permanently removed from your systems and database. I kindly ask for this issue to be resolved urgently and to be informed in writing once these actions have been taken.
I am writing regarding two unexpected debits from an application or service called “Testora” that appeared on my Mastercard while I was in Canada. On March 12, I was charged 9.67 USD, and on March 19, I was charged 54.88 USD. I did not intend to purchase anything from this service. I remember seeing...
I have a subscription with Testora that I am unable to cancel, and I also cannot access my account. When I try to log in using my details, the system says there is no account linked to my information. Despite this, Testora continues to deduct money from my credit card every month. Since March, an am...
I recently discovered a debit on my bank account from Testora IQ in the amount of 287,94 MAD dated 25/03/2026, corresponding to an IQ test and/or subscription that I have never used and for which I have never knowingly subscribed. I never consumed any service, I never received any IQ test result, an...
I started using the Testora app on a free trial, and without my clear approval this trial turned into a paid subscription. On 02/23/2026, I was charged $24.99 even though I did not knowingly consent to continue with a paid plan. Since noticing the charge, I have tried to find a way to cancel the sub...
I completed an IQ test on a website I was directed to through a Testora Pro advertisement on Instagram. At the end of the test, I was told that I needed to pay $1 as a one-time fee to see my results, and it clearly stated that this would be the only payment. At no point during the process was there ...
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