I placed an order for a Tesla vehicle online and paid a ₺50,000 deposit. To complete the purchase, I applied for a loan through Yapı Kredi, the bank Tesla partners with. Unfortunately, my loan application was rejected, and I am now unable to proceed with the purchase.
Despite this, Tesla has refused to refund my deposit, leaving me in a difficult financial situation. To make matters worse, it is nearly impossible to reach anyone for support during the purchasing process or regarding this issue.
I demand Tesla return my deposit promptly and improve their customer service. The lack of communication and accountability is unacceptable for a company of this stature. I expect a resolution immediately.
I applied through the system to buy a Tesla, and they said we have an agreement with Yapı Kredi. I applied, but the loan was not approved. I applied to another bank for a different vehicle, and it was approved. Tesla did not refund my deposit, and I couldn't find anyone to contact at Tesla. There is no one to talk to, and they are not addressing the issue in any way.
In November 2024, I applied for a loan through Tesla Türkiye to purchase a Tesla Model Y under my company’s name. As part of the process, a deposit of ₺50,000 was charged to my credit card. The Tesla representative assured me that I could finance 100% of the vehicle's cost, which was ₺1,890,000. Bas...
On December 8, 2024, I placed a pre-order for a Tesla Model Y SR, paying ₺50,000 as a deposit. After speaking with Tesla's call center, I was informed that if I completed the full payment by the end of December, they would lock in the current price. However, upon reviewing my finances, I realized th...
Tesla gave me the worst customer experience I’ve ever had—and kept my ₺50,000 for absolutely nothing. On Sunday, January 5th, I visited the Tesla Experience Center in Ümraniye for a test drive. I was excited and paid a ₺50,000 deposit to reserve a car. But the problems started immediately. Despite r...
I canceled my Tesla Model Y order online on August 5, 2025, but the ₺140,000 deposit taken from me has still not been refunded, which is extremely dis...
My name is Galip D***, and I placed a pre-order for a Tesla Model Y SR with RN123546077. However, due to recent personal and financial difficulties, I am unable to proceed with the order. Therefore, I kindly request a refund of the ₺50,000 deposit I paid to Tesla. I would like to highlight the follo...
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