My name is Galip D***, and I placed a pre-order for a Tesla Model Y SR with RN123546077. However, due to recent personal and financial difficulties, I am unable to proceed with the order. Therefore, I kindly request a refund of the ₺50,000 deposit I paid to Tesla. I would like to highlight the following issues:
On January 5, 2025, at the Tesla Istanbul showroom, no contract was presented or explained to me by the sales representative, nor was I informed that the deposit would be non-refundable in case of cancellation.
One of the most critical details for an electric vehicle, the battery capacity, was not provided in the communication I received.
The ₺50,000 deposit is especially significant as I am currently unemployed, and my family is facing financial hardship.
I would appreciate it if this matter could be escalated to the relevant authorities within Tesla and the necessary steps taken to expedite the refund process.
On December 8, 2024, I placed a pre-order for a Tesla Model Y SR, paying ₺50,000 as a deposit. After speaking with Tesla's call center, I was informed that if I completed the full payment by the end of December, they would lock in the current price. However, upon reviewing my finances, I realized th...
I canceled my Tesla Model Y order online on August 5, 2025, but the ₺140,000 deposit taken from me has still not been refunded, which is extremely dis...
On February 27, 2024, at 3:35 PM, I received a call from Tesla informing me that my order date was approaching and I could no longer postpone it. I explained to the Tesla representative that I couldn’t proceed with the purchase until I sold my current car. I asked if my ₺10,000 deposit would be refu...
In November 2024, I applied for a loan through Tesla Türkiye to purchase a Tesla Model Y under my company’s name. As part of the process, a deposit of ₺50,000 was charged to my credit card. The Tesla representative assured me that I could finance 100% of the vehicle's cost, which was ₺1,890,000. Bas...
On February 10, 2025, at 16:39, I placed a pre-order for a Tesla Model Y (Order number RN123780180) through your website by paying ₺50,000 with my Halkbank credit card. I made this order under the impression that delivery would take 2 to 3 months. However, my order was approved the next day, and I w...
Comments