I canceled my Tesla Model Y order online on August 5, 2025, but the ₺140,000 deposit taken from me has still not been refunded, which is extremely disappointing. I made the payment by credit card on July 30, 2025, and my order number is RN125360328. After the cancellation, I repeatedly contacted customer service and was given different dates each time: first 30 business days, then the 4th, then Friday of this week. Yet, no refund has been credited to my account. I was clearly told, both over the phone and through online messages, that the deposit could be refunded within 15 days, but none of these promises were kept. This was my first purchase with Tesla, and it is truly disheartening to face such a loss from such a major brand. I am requesting that my 140,000 ₺ deposit be refunded immediately without further delay.
On July 28, I made a down payment of ₺140,000 with my credit card for a Tesla Model Y. On August 1, I canceled my order and requested a refund. However, more than a month has passed, and the down payment has still not been refunded. During this time, I sent multiple emails but only received two repl...
I am a customer who made a purchase with the code RN118865196 for a Tesla Model Y. I am writing to express my frustration and disappointment with the situation. I canceled my order, but my deposit has not been refunded. Upon placing my order, I made the decision to cancel it due to certain reasons....
I placed an order for a Model Y through Tesla Turkey with the order code RN118925138. Afterward, I decided to cancel the order and asked for a refund of the deposit. I was taken aback when Tesla responded by sending an invoice that seemed unfair and inappropriate, claiming it was for an order proces...
On December 8, 2024, I placed a pre-order for a Tesla Model Y SR, paying ₺50,000 as a deposit. After speaking with Tesla's call center, I was informed that if I completed the full payment by the end of December, they would lock in the current price. However, upon reviewing my finances, I realized th...
I placed an order for a Tesla vehicle online and paid a ₺50,000 deposit. To complete the purchase, I applied for a loan through Yapı Kredi, the bank Tesla partners with. Unfortunately, my loan application was rejected, and I am now unable to proceed with the purchase. Despite this, Tesla has refuse...
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