I placed an order on Temu and made the payment through my mobile internet account. Despite the ₺1110 being deducted from my account, I have no access to my orders, nor have I received any notification or confirmation. The items I ordered are not visible in the "My Orders" section either.
This is extremely frustrating and unacceptable. I trusted Temu, but now I’m left without my products or a refund. I demand an immediate resolution—either my order should be processed or my money refunded without further delay. This issue has caused me significant stress, and I urge Temu to take responsibility and resolve this as a priority.
I placed an order on Temu using a virtual card, and ₺521.44 was deducted from my account. However, when I checked my orders, I was met with a message ...
I attempted to place an order on Temu, and ₺1,297.90 was deducted from my card. However, the app displayed a "payment error," and my order was not created. I contacted customer service and even sent screenshots proving the transaction, but they insisted the payment was unsuccessful and asked me to p...
I placed an order on Temu on April 16 and canceled it almost immediately. Despite the quick cancellation, the refund has still not reached my bank account. Temu claims they’ve already processed the refund and even sent me a receipt showing it was supposedly sent to my bank. But when I contacted my b...
I made a purchase on Temu but canceled it within two minutes. My ₺1682 refund never reached my account, even though I canceled almost immediately. Additionally, I have been waiting for a ₺335 refund since February 10, and that still hasn’t been processed either. This delay is completely unacceptabl...
I accidentally clicked the “Buy” button on Temu, and ₺2,038 was instantly charged to my credit card since it was already saved on the app. As soon as I realized the mistake, I canceled the order and requested a refund for the withdrawn amount. On September 5, Temu support informed me that the refun...
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