I placed an order on Temu using a virtual card, and ₺521.44 was deducted from my account. However, when I checked my orders, I was met with a message saying, “No orders found.” I have no way to view or track my purchase, and I am now left without my order or my money.
This is completely unacceptable. If the payment was processed, then the order should be visible in my account. I have been left in the dark, and customer support has not provided a solution.
Temu, refund my money immediately! I should not have to fight for a refund on an order that was never even processed.
I placed an order on Temu and made the payment through my mobile internet account. Despite the ₺1110 being deducted from my account, I have no access to my orders, nor have I received any notification or confirmation. The items I ordered are not visible in the "My Orders" section either. This is ex...
I attempted to place an order on Temu, and ₺1,297.90 was deducted from my card. However, the app displayed a "payment error," and my order was not created. I contacted customer service and even sent screenshots proving the transaction, but they insisted the payment was unsuccessful and asked me to p...
I canceled two orders on Temu, and they claim the refunds have been processed, but nothing has appeared on my card. Each time I follow up, they insist the money was refunded, yet my account still shows no trace of it. After repeated attempts to resolve this, I’m frustrated and feel I’ve lost close t...
I accidentally clicked the “Buy” button on Temu, and ₺2,038 was instantly charged to my credit card since it was already saved on the app. As soon as I realized the mistake, I canceled the order and requested a refund for the withdrawn amount. On September 5, Temu support informed me that the refun...
On August 16, 2025, and August 22, 2025, I placed two orders on Temu (Order Numbers: PO-203-21359351452791313 and PO-203-08646247800951313). I canceled both orders immediately after realizing I had purchased them by mistake. However, even after a long time has passed, I still haven’t received a refu...
Comments