1
Emine is completely dissatisfied with the result

Temu Has Not Refunded My Money Despite My Immediate Refund Request

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Emine
March 04, 2025 4:42 pm
111

I realized I made an error with my order from Temu and promptly asked for a refund. The details indicate that the refund for my order from February 12th was expected to be credited to my card by February 19th. Yet, here I am, still waiting for my funds. I reached out to my bank to get clarity on the situation, and they informed me that Temu had not started any refund process. I contacted Temu’s customer service, but instead of receiving clear answers, I was met with vague responses that left me feeling frustrated. It seems like there's a lack of urgency, and I'm really frustrated with the situation. I truly regret my decision to choose Temu and hope no one else has to experience this frustration. All I want is a refund—why is that so difficult?

Progress
Progress

March 06, 2025 5:22 pm

Despite several days passing, my money has not been deposited yet.

Emine
Emine
March 06, 2025 5:20 pm

How many days has it been since I wrote the complaint, there is still no solution

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