1

Temu Has Not Refunded My Money Despite My Immediate Refund Request

Emine
Emine
Temu
March 4, 2025 4:42 PM111

I realized I made an error with my order from Temu and promptly asked for a refund. The details indicate that the refund for my order from February 12th was expected to be credited to my card by February 19th. Yet, here I am, still waiting for my funds. I reached out to my bank to get clarity on the situation, and they informed me that Temu had not started any refund process. I contacted Temu’s customer service, but instead of receiving clear answers, I was met with vague responses that left me feeling frustrated. It seems like there's a lack of urgency, and I'm really frustrated with the situation. I truly regret my decision to choose Temu and hope no one else has to experience this frustration. All I want is a refund—why is that so difficult?

Progress

March 6, 2025 5:22 PM

Despite several days passing, my money has not been deposited yet.

Emine
Emine
March 6, 2025 5:20 PM

How many days has it been since I wrote the complaint, there is still no solution

Comments

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