Tefal Easy Fry & Grill XXL Doesn't Cook as Advertise!

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Bilge
November 19, 2023 11:20 am
10

I was really excited when I bought the Tefal Easy Fry & Grill XXL, but it doesn't cook the bottom well. I've been trying out different recipes from different people on YouTube. The video claims it only takes 10 minutes to cook, but it never actually finishes cooking within that timeframe. It's the same temperature, the same dish, and it takes more than 20 minutes. Sometimes, when I get frustrated, I end up cooking the rest of the meal on the stovetop or in the oven. Such a disappointment. I wish I had chosen Philips instead.

November 19, 2023 11:25 am (5 minutes after complaint)

Dear Customer, We would like to inform you that the necessary research on the subject will be conducted and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Best regards, Groupe SEB Customer Communication Center Call Center

November 22, 2023 3:23 pm
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