Tefal Ultra Sür&Durable Pressure Cooker Sprays Hot Water and Damages Cabinets

November 4, 2024 12:24 PM35

I bought the Tefal Ultra Sür&Durable pressure cooker from A101, but it has not lived up to my expectations at all. Every time I use it, hot water shoots out of the top, and it has hit my face more than once. There is a lot of water and steam on my kitchen shelves, and I'm getting tense every time I use this cooker. The problem stays the same no matter what setting I pick. To be honest, I thought Tefal, a brand I had faith in before, would be more reliable. I hope that both A101 and Tefal can fix the problem or give me money because this has really made me doubt the product and the company that makes it.

November 4, 2024 4:26 PM (4 hours after complaint)

Dear Customer, We would like to inform you that the necessary investigation regarding the matter will be conducted, and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Sincerely, Groupe SEB Customer Communication Center

November 6, 2024 11:20 AM

Dear Customer, We would like to express that customer satisfaction has always been our priority at Groupe SEB. Regarding the issue you shared on Şikayetvar.com, necessary guidance has been provided by our Groupe Seb Customer Communication Center by contacting you. If you have any questions, you can reach us. We will be happy to assist you again. Sincerely, Groupe SEB Customer Communication Center Call Center E-mail: Website:

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