5
Resolved

Tashan Win Deposit Amount Not Received

VIG
VIG
Tashan Win
February 8 4:49 AM675

Dear Team,

I am writing to report a deposit issue with my MantriGame account. I recharged my account, and the amount was successfully deducted from my bank account, but it has not been credited to my MantriGame wallet. Below are the details of the transaction for your reference:

Member ID: 4535183

Order Number: RC2026010813121353785419b

Recharge Amount: 11000

UPI ID: aartit@pnb

UTR Number: 697014559461

UPI Time: 01:20 p.m.

UPI Date: 08/01/2026

UPI Day: 30

Despite the successful deduction from my bank account, the recharge amount has not been received in my MantriGame wallet. I request that this transaction be checked urgently and that the 11000 be credited to my MantriGame account immediately, or that I be informed clearly if any additional action is required from my side.

2 Support

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