Swatch Watch Problem With Second Dial

Swatch Watch Problem With Second Dial
April 20, 2025 11:01 AM36

Normally, I am a fan of Swatch watches. I have been using them since I was 14 years old. Currently, I have four Swatch watches at home. Until today, I never thought I would write a complaint about Swatch. The problem is that the second dial came loose and is now moving freely inside the watch. I always took good care of it, and there was no impact or misuse. The company says they cannot fix it because there are no spare parts available. On top of that, they refuse to acknowledge it as a manufacturing defect. This watch cannot be opened and repaired, which means every component should be made to last. Sadly, this experience has made me question the quality I once trusted.

Comments

Similar Complaints

Swatch Watch Leaked Water – Expensive Repair Despite Warranty

September 12, 2024 10:42 PM28

My Swatch watch, despite being used lightly and without any impact, took in water. I sent it to service, and though it’s...

My Swatch Watch Warranty Nightmare

March 7, 2024 5:10 PM49

Got a Swatch watch as a gift from the Pendik Seyran store on February 7th, 2024. The following day, I realized it was de...

1

Swarovski Watch Mechanism Failure – Requesting Free Repair

October 23, 2024 1:47 AM46

I purchased a Swarovski watch in 2022 and wore it only on special occasions, maybe ten times in total. Recently, it stop...