On Sunday, February 9, 2025, at 13:55:39, I purchased Swatch Simpsons series "Aye Carumba" watch (product code SB01Z105) from your corporate website for ₺5,460 using my credit card. However, the order does not appear on the "My Orders" page. I tried logging out and logging back into my account to refresh the page, but the order still does not show up. When I checked with my bank, the payment was confirmed as successfully processed. I even cleared my browser cache and used a different device, yet there was no change. This situation is causing concern as I am unsure whether the order has been successfully placed. I kindly request your assistance in ensuring the order is processed and shipped. POS No: V1207325 // Ref No: 5040******94.
I placed an order on Swatch’s website on August 27, 2024, expecting timely delivery. Customer service assured me that my item would arrive by September 3. However, when I followed up recently, I was informed that it still hasn’t even been shipped. Despite repeated promises of updates, I have yet to ...
On September 26, 2025, I made a ₺4,460 purchase on Zara Home’s online store using my bank card. However, I can no longer find my order number — I only have the payment receipt. When I contacted customer service to check the status of my order, I was told that no such order exists in their system, an...
I placed an order for a watch on the Swatch website (Order #12383438), but the purchase isn’t appearing in my orders section. I’ve tried calling customer service, but after 30-35 minutes of waiting, I still can’t get through. I haven’t received any email confirmation or updates regarding my purchase...
On 29.12.2025 at around 17:30, I added products to my cart on the Guess Official Online Store to make a purchase and was directed to the iyzico payment screen. Then, on 30.12.2025 at 20:43, I again placed an order and completed my payments through your website and mobile application. I made two sepa...
On July 25, 2025, I placed an order on AliExpress through the Shop1103307936 store for a smartwatch (Order No: 1114631699443877). The total cost was $57.62, which I paid in full at the time of purchase. It has now been over one month, and my order has still not been delivered. The tracking informat...
Comments