I placed an order on Swatch’s website on August 27, 2024, expecting timely delivery. Customer service assured me that my item would arrive by September 3. However, when I followed up recently, I was informed that it still hasn’t even been shipped. Despite repeated promises of updates, I have yet to receive any communication or explanation for the delay. This lack of professionalism and poor communication is extremely disappointing, especially from a reputable brand like Swatch. I expect my order to be shipped immediately, along with a formal apology for the delay and lack of response. Please address this issue promptly and restore my trust in your brand.
I placed an order with Bershka on January 4, 2025, and it was supposed to arrive between January 4 and February 24, 2025. However, it has been almost a month, and I still haven’t received my order. This delay is unacceptable and causes unnecessary frustration for customers. I trusted Bershka to del...
I placed an order for a pair of Crocs on September 17, 2024, but for an entire week, the item was neither shipped nor updated. When I called to inquire, I was kept on hold for 10 minutes only to be given an absurd explanation about a stock error. This lack of communication and accountability from a...
On June 3rd, 2024, I made a purchase and was given an estimated delivery window of 2-5 days. On 11/03/2024, I got an email saying my order was on its way, but it's been almost a month and I still haven't received any updates or the products. Despite repeated promises from customer service that the s...
I placed an order on the Forever 21 website on September 12, 2024, but I still haven’t received it. The tracking number provided on their site is invalid, and despite reaching out multiple times through WhatsApp and their customer service line, I’ve received no helpful response. Each time, they assu...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
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