I purchased a one-month membership from Superprof. For an entire month I received no responses. Without asking me, they kept renewing my membership every month and charged my credit card.
If necessary, I will take this to court. Once it’s proven I’m right, they will also have to cover attorney fees. I feel terrible about this.
While using Superprof, I believed that I had purchased only a one-month subscription. However, without my knowledge or consent, the second month’s fee...
The online tutoring platform Superprof has been withdrawing money from my card every month without my consent. I’ve been financially harmed by this situation and feel completely taken advantage of. They have been charging my account regularly each month even though I never authorized recurring paym...
I discovered today that my credit card has been charged for a long time without my knowledge due to a Superprof Student Pass subscription. For 9 months, $7 per month was charged to my card, totaling $60, even though I never benefited from this subscription and had already deleted my account. During...
Over the past two months, I’ve been charged about $6 per month on my credit card by Superprof, and I only just noticed it. I apparently signed up without realizing it, and I did not receive any warning or notification about these charges. I tried to log into my account and cancel the subscription, ...
Through the Superprof platform, I was charged twice during the payment process for no valid reason. I have been unable to reach anyone for support, and I urgently request a full refund of the duplicate charge. If I’m paying for a one-month service, how can the system withdraw the fee twice? It make...
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