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My SunExpress Ercan-Stuttgart Flight Delayed 14+ Hours

My SunExpress Ercan-Stuttgart Flight Delayed 14+ Hours
July 1, 2024 1:58 PM107

My SunExpress flight from Ercan (Nicosia) to Stuttgart was delayed by 14 hours. Since it involves a connection through Antalya, the total delay extends beyond a full day. Unfortunately, there's no SunExpress office at the airport to address this issue. We've been rebooked on a July 2nd flight with a connection through Izmir. Thanks to this, all my appointments for July 2nd are now canceled. Who's going to compensate me for these losses, and who can I speak to about this situation?

July 1, 2024 5:59 PM (4 hours after complaint)

Dear Valued Customer, First of all, thank you very much for choosing SunExpress. We are pleased to assist you with any needs you may have regarding your travel, products, and services. We will review the matter you have communicated, and our resolution center will contact you as soon as possible. Best regards,

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