I purchased tickets on StubHub via the website for the LA Clippers vs Portland Trail Blazers game scheduled for March 30, with a total value of approximately 1,400 USD. Shortly after listing these tickets for sale, my StubHub account was blocked and I lost access to my tickets. My account can be found under the email address offri***@gmail.com or by using order number 626951960. This block occurred a few days ago, and since then I have contacted StubHub customer support several times. Each time I was only informed that there is a technical issue and that my case has been escalated, but nothing has been resolved and I have not received any concrete explanation for the block or any effective support. As of now, I still have no access to the tickets I paid for. Because the event date is imminent, this situation is putting me at serious risk of financial loss, as I am currently unable either to use the tickets or to sell them as intended. I request that StubHub immediately restore full access to my account and tickets or promptly send the tickets to me in a way that allows me to proceed with selling them without any further delay. I also expect StubHub to ensure that I do not suffer financial loss due to this issue and the time lost while the problem has remained unresolved.
On February 8, 2026, we purchased tickets through StubHub for the Fenerbahçe Beko – Galatasaray basketball game scheduled for 3:30 PM. We paid a total of $74 USD using a debit card. Before going to the game, my friend received an email stating that the tickets had been canceled, but no reason was pr...
I purchased a ticket for the Fenerbahçe vs. Samsunspor match through StubHub 10 days before the event. The ticket (Order #555928507) was fully paid for, and I was told it would be delivered in time. However, as of 3 hours before the match, I still had not received it. On the morning of the event, I ...
I sold my ticket for the Tarkan concert on January 27 through StubHub around January 10. The ticket was sold without any issues; however, I was never paid, and no explanation was provided. Although their system states that payment will be made within five business days after the event, I only receiv...
Through the StubHub app, I purchased a ticket for the Fenerbahçe Beko – Saski Baskonia game on January 23, paying $71 USD by credit card. Although the payment was successfully processed, my ticket was later canceled. More than 15 days have passed, and the amount has still not been refunded to my car...
Through StubHub Turkey, I purchased ticket number 633886161 for the T***** S***** concert on January 27, 2026, paying $252 by credit card. However, the ticket was never delivered to my email address. As a result, even though I went to the concert venue, I was denied entry and was unable to attend th...
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