I can't believe it at all! My order number is 50176112311, and it's being sent back without any notice because there was a problem with the delivery. What a crazy thing to do! The tracking showed that it was on its way, and then all of a sudden, it was marked to be sent back. Why should the customer have to pay for your carelessness? Either you send bad goods or you return them for no reason. I had a similar problem with a previous sale. The trench coat was dirty, and there was dust and hair all over the package. I've never seen something so carelessly wrapped. It's the same as saying, "Here, take it, you can wear it dirty." Both of the things I bought from you really let me down. I won't buy anything from you ever again.
I placed an online order with Mango and purchased a coat and a trench coat. When my package arrived, I was shocked to find that the trench coat was replaced with a completely different jacket. I immediately contacted Mango customer service. They advised me to return the incorrect item and write a n...
On March 7, I placed an order for a trench coat on the Guess.eu.tr website. At the time of purchase, the delivery time was stated as 1-2 days. However, during my conversations with customer service on March 11 and today, they only apologized for the delay and repeated the same response: "Your order ...
had high hopes when I bought a coat from this, well-known brand because I knew they were known for making good products. I made my order with the number 20136974565, and I'm excitedly waiting for my new coat to arrive. But my excitement quickly went to sadness when, after just a few months of wearin...
On July 20, 2025, I ordered a trench coat from Shein (Order Code: GSO1C912X002RN1). It has now been over a month, and I still have not received my order. Shein’s email updates state that the item was delivered but could not be handed over because I was not at home, and they advised me to contact the...
On April 22nd, I ordered a dress from your online store, but you sent me the wrong product. I immediately returned it, but it was sent back to me because "no order number was found." This is completely unacceptable. I spoke with a customer representative, who created a file for my case. I sent the ...
Comments