5
Resolved
December 28, 2024 11:44 PM48
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Stradivarius sizing problem
4 complaints
1
Stradivarius' Lack of Concern and Accountability
January 30, 2024 9:12 PM258
I have never seen a company as careless and indifferent to its customers as the staff at Stradivarius. The customer repr...esentatives show no concern for customer satisfaction. After buying a product that was barely a week old and too big, I went to the store to return it. Despite having a slip with a
Stradivarius Cancelled Orders, Unwanted Deliveries, Lack of Customer Support
November 27, 2023 9:42 PM313
I placed an order on November 24, 2023, through the Stradivarius website. Due to high demand, the order was canceled. I ...attempted to reorder the same item, but I canceled it before the order was processed due to selecting the wrong size. While dealing with the refund process, the product unexpectedl
Stradivarius Sizing Nightmare: No Exchanges, No Returns?
November 17, 2023 4:56 PM293
The sizes listed for Stradivarius products are completely inaccurate, which can cause customers to make poor decisions. ...On the other hand, they do not accept returns or exchanges, claiming that the items are sent back 'worn.' They refuse to admit that the problem is with themselves, despite the fact
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Stradivarius charged me twice for a single purchase. What’s the best approach to get a quick refund?
2 Complaint
Stradivarius canceled my order, but they haven’t issued a refund. What’s the best way to handle this?
17 Complaint
Stradivarius charged me for shipping even though I qualified for free shipping. How can I resolve it?
13 Complaint