I installed the Storytel app and started the 7-day free trial. After the trial ended, I paid for the service, but I’m still unable to access it. There is no customer service available, and I don’t know who to contact. I either want a refund or a resolution to this issue immediately. This level of irresponsibility from a service provider is unacceptable. Please fix this problem or refund my payment.
I subscribed to Storytel, and despite 10 days passing, I still can’t access my account. Every time I try to log in, it r...edirects me back to the subscription page, even though the payment has already been processed. I’ve tried everything—reinstalling the app, resetting my password—but nothing works.
I subscribed to Storytel after receiving a notification that I could use the service for free during the trial period. H...owever, from the moment I subscribed, charges were added to my mobile bill through carrier billing. This should not happen during the free trial period. I am requesting an immedia
I joined Storytel on February 14th, with a one-month free trial. But on February 23rd, it suddenly stopped working and a...sked me to update my payment details. I attempted to update my card information multiple times, but on February 24th, the option to update vanished. It displayed Apple as the payme
I purchased PicsArt Pro, which came with a 7-day trial period. Since I wasn’t satisfied with the app, I canceled my subs...cription before the trial ended. Despite canceling within the allowed time, I’m still being charged. I’ve tried to find a direct email or phone number to contact support, but haven
I bought a subscription from Storytel. Even though I've made the payment, I'm unable to listen to any audiobooks. I keep... getting redirected to the purchase screen in the app. Getting in touch with the company through email seems to be a futile effort, as they consistently fail to respond. This compa
