I installed the Storytel app and started the 7-day free trial. After the trial ended, I paid for the service, but I’m still unable to access it. There is no customer service available, and I don’t know who to contact. I either want a refund or a resolution to this issue immediately. This level of irresponsibility from a service provider is unacceptable. Please fix this problem or refund my payment.
I subscribed to Storytel, and despite 10 days passing, I still can’t access my account. Every time I try to log in, it redirects me back to the subscription page, even though the payment has already been processed. I’ve tried everything—reinstalling the app, resetting my password—but nothing works. ...
I subscribed to Storytel after receiving a notification that I could use the service for free during the trial period. However, from the moment I subscribed, charges were added to my mobile bill through carrier billing. This should not happen during the free trial period. I am requesting an immedia...
I downloaded the Storytel app on April 23, 2025, and signed up for a subscription the same day. However, after browsing the content, I found it wasn’t what I was looking for and canceled my membership that very same day. Despite this, Storytel still charged my card, and I immediately requested a ref...
I joined Storytel on February 14th, with a one-month free trial. But on February 23rd, it suddenly stopped working and asked me to update my payment details. I attempted to update my card information multiple times, but on February 24th, the option to update vanished. It displayed Apple as the payme...
I purchased PicsArt Pro, which came with a 7-day trial period. Since I wasn’t satisfied with the app, I canceled my subscription before the trial ended. Despite canceling within the allowed time, I’m still being charged. I’ve tried to find a direct email or phone number to contact support, but haven...
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