I signed up for Storytel, the online audiobook and reading app, with a 1-month subscription to try it out. I didn’t like the service and decided not to continue. I’ve been using Storytel off and on for a while, but recently I checked my credit card transactions and noticed that they’ve been charging me ₺200 every single month without my approval.
I never authorized these ongoing payments, and I never renewed my subscription. There was no clear reminder, warning, or confirmation request. This kind of behavior—charging users silently without their consent—is completely unacceptable and unethical.
Storytel, you’ve been taking my money for months, and I demand a full refund of all unauthorized charges. Stop draining users’ accounts without clear consent. This isn’t a subscription service anymore—this is theft masked as a renewal. You need to fix this immediately and ensure your billing practices are honest and transparent.
I registered for Storytel with a one-month trial, but I found the app unsatisfactory and decided not to proceed with it. I’ve used it in the past, but this time I noticed something odd while reviewing my credit card statements — they had been taking ₺200 from my account each month without my permiss...
I paid ₺1200 for an annual Storytel membership, but my account suddenly stopped showing any active subscription after just one month. All the books I was reading have vanished from my library as well. This is unacceptable for a paid service. I demand an immediate resolution—either restore my members...
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